Introducing Mav

We’re excited to announce the official launch of Mav. Mav is a texting robot that educates, qualifies and follows up with your leads.

Here at Black Ops, we’ve spent years perfecting our formula for turning prospects into qualified leads with chatbots. With Mav, we set out to make everything we’ve learned more accessible and approachable for businesses that want to embrace automation and grow in new ways.

Why? Simply put, we believe this is the future. We know customers want to text (in fact, studies show an average person responds to an SMS message in 90 seconds), and we want to help more businesses reach them. Mav makes that possible.

Here’s how Mav helps you:

  • Lead Qualification. Mav automates your lead qualification and delivers ready to close leads.
  • Smart Follow Ups. Mav automates personalized and timely follow ups to help you convert more leads.
  • 24/7 Availability. Mav is always on and always available via text message, so you don’t have to be.
  • Text-Enable Your Business. Give customers the convenience to text you whenever they want with Mav, by adding texting to your toll-free and local numbers.

It was important to us to build Mav as an easy to get started solution, so you can sign up and start qualifying leads quickly. There’s no tech skills needed, and our team of humans (and robots) are there to support you every step of the way and to help you make the most out of your experience with Mav.

Right now, we’re focusing on use cases for Mav in Fintech, more specifically, mortgage, lending, insurance and legal.

Lastly, we’re going all in on Mav as our core product, and changing the name of our company. We hold a lot of value in the Black Ops name (it’s my name after all), but our belief in the importance of what we’ve built and in the future of our industry are one in the same: Mav. You can continue to follow us on Twitter and Instagram, on our blog and upcoming podcast - Manual Work Is A Bug.

Posted by Matthew Black on November 11 2019
Matthew Black